Disclaimer

Content

MARKA d.o.o. Rogatec does not accept liability for the topicality, accuracy, completeness or quality of the information and material provided unless the mistake occurred intentionally or through gross negligence. This refers to any loss, additional costs or damage of any kind suffered as a result of any use of any information and material MARKA d.o.o. Rogatec provides on its web sites. All offers are not binding and without obligation.

Referrals and links

MARKA d.o.o. Rogatec has no influence on the design and contents of third party material linked or referred to from its web sites. Therefore, MARKA d.o.o. Rogatec expressly distances itself from such kind of material and rejects responsibility for any contents provided by third parties – unless it has full knowledge of illegal contents and would be able to prevent the visitors of its web sites from viewing those pages.

Copyright

The Layout of the web sites, diagrams, pictures and logos used and the collection of individual contributions are protected by copyright. Any duplication or use of objects such as diagrams, pictures or texts in other electronic or printed publications is not permitted without MARKA d.o.o. Rogatec agreement.

Legal validity of this disclaimer

This disclaimer is to be regarded as part of the internet publication which you were referred from. If any of the terms and conditions should be determined invalid by reason of the relevant laws then the remaining terms and conditions remain uninfluenced by this fact.

General Terms and Conditions

Currency

All rates and prices stated on this website are in EUR (Euro) and inclusive of VAT unless explicitly stated otherwise.

Payment

We accept the following methods of payment: credit cards: MasterCard/Visa; debit cards – Visa/Delta and Visa/Electron.

All outstanding charges must be paid for in full on check-out from the Hotel.  If the outstanding charges do not exceed the authorisation taken on check-in, the authorisation for the amount not utilised will be released, however, we cannot control how long it takes for your bank to effect such release.  If staying for multiple nights at the Hotel we may require you to make payment for any outstanding charges on a more frequent basis during your stay.

Your Privacy

Please note that for security purposes, you will be asked to provide a valid and accepted ID at check-in.

Damage

We reserve the right and you hereby authorise us to charge you for any damage incurred to your room or the Hotel during your stay (including without limitation specialist cleaning) or for any items that are missing when you leave.

Events

Please be aware that at certain times throughout the year some of our hotels may host weddings, events and parties, which you may feel would be an intrusion on your break.  Please contact the hotel directly in advance of your stay for further information.

Validity of Gift Vouchers

Gift Voucher is valid till the validity date on the voucher. If the validity date is not written, the gift voucher is valid one year from the issue date.

Limitation of Liability

The Company shall not be liable to the Guest for any loss or damage, direct or indirect, to its property, or person, however caused arising from the Stay (other than any personal injury caused to the Guest arising directly from the gross negligence of the Company). The Company’s total liability shall not exceed the value of the contract.

Nothing contained in the contract or in any other document referred to or incorporated in it shall be read or construed as excluding any liability for death or personal injury caused by the Company’s negligence or liability for fraud or fraudulent misrepresentation.

Governing Law

These Terms and Conditions shall be governed by Slovenian law and the parties agree to the exclusive jurisdiction of the Court of Slovenia.

Out-of-court settlement of consumer disputes

The company MARKA d.o.o. Rogatec in accordance with legal standards does not recognize any executor of out-of-court settlement of consumer disputes as responsible for resolving consumer disputes that the consumer might initiate in accordance with the Law on Out-of-Court Settlement of Consumer Disputes. The company MARKA d.o.o. Rogatec  as a provider of goods and services publishes on its website an electronic link to the online dispute resolution platform for consumers (ODRP). The platform is available to consumers via the electronic link http://ec.europa.eu/odr. The above regulation is based on the Law on the Out-of-Court Settlement of Consumer Disputes, Regulation (EU) No 524/2013 of the European Parliament and of the Council on the online settlement of consumer disputes and amending Regulation (EC) No 2016/2004 and the Directive 2009/22/EC.